Ashford
Temporary
Full time
An exciting opportunity has arisen to join a dynamic Local Authority in Ashford as a Housing Options Officer, working within a fast-paced team to provide essential housing advice and support to prevent homelessness in the community.
THE ROLE
As a Housing Options Officer, you will provide expert housing advice and support to individuals and families facing homelessness, helping to identify sustainable solutions and housing options.
- Deliver comprehensive housing advice in line with current legislation and guidance
- Conduct homelessness assessments and determine statutory duties under the Housing Act 1996 (as amended)
- Work closely with private landlords, mortgage lenders, and partner agencies to prevent homelessness
- Identify temporary accommodation options and liaise with internal teams and external providers
- Maintain accurate case notes, letters, and legal documentation
- Carry out home visits to those presenting as homeless, assessing their vulnerability and support needs
- Prepare proposals for court and represent the Local Authority in legal proceedings where necessary
The ideal candidate will have previous experience in a housing advice or statutory homelessness role within a Local Authority or similar setting.
- Sound knowledge of homelessness legislation and related case law
- Excellent communication and negotiation skills, with the ability to deal sensitively with vulnerable individuals
- Strong investigative and analytical skills to assess complex housing cases
- Proficient in maintaining accurate and detailed records and correspondence
- Full UK driving licence and access to a vehicle for home visits
Temporary – 3 months
Full time – 37 hours per week
The pay range for the role is £18.00 to £20.00 per hour LTD company rate. The PAYE equivalent is £15.35 to £17.05 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772 208966 to discuss further
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
