Back to Job Search

Housing Officer

Job Description

Housing Officer
London - Farringdon
Temporary
Full-time
Are you an experienced Housing Officer looking for your next opportunity? Join a leading Housing Association and play a key role in delivering high-quality housing management services to residents across London.
THE ROLE
As a Housing Officer, you will provide effective housing management services, ensuring tenancy conditions are met, supporting residents, and maintaining excellent community standards.

  • Conduct regular welfare checks, tenancy audits, and safeguarding referrals.
  • Manage tenancy sustainment, ensuring residents receive necessary support.
  • Handle nuisance issues and anti-social behaviour cases, using mediation and non-legal interventions.
  • Attend court hearings, prepare legal documents, and enforce tenancy agreements.
  • Carry out pre-void inspections and support the lettings process to minimise void turnaround times.
  • Work closely with internal teams and external agencies to improve service delivery.
  • Promote resident involvement and assist with income management to maximise rent collection.

THE CANDIDATE
The ideal candidate will have previous experience in a similar housing management role, with a strong understanding of tenancy enforcement, housing legislation, and customer service.

  • Experience dealing with tenancy breaches, anti-social behaviour, and safeguarding concerns.
  • Strong communication and negotiation skills with the ability to manage complex cases.
  • Ability to work collaboratively with stakeholders, local authorities, and voluntary agencies.
  • Proficient in IT systems and digital communication tools.
  • Full UK driving licence and access to a vehicle for site visits.

THE CONTRACT

  • Temporary - 3 months with possibility for extension
  • Full-time position
  • Hybrid working available
  • The pay range for the role is £24.27 per hour LTD company rate. The PAYE equivalent is £20.69 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!