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Housing Options Officer

Job Description

Housing Options Officer
Slough
Temporary
Full-time - Hybrid
Are you experienced in providing housing advice and homelessness prevention? We're looking for a Housing Options Officer to join a team in Slough and play a key role in supporting individuals and families to secure housing and avoid homelessness.


THE ROLE
As a Housing Options Officer, you will deliver a high-quality housing advice and homelessness prevention service while ensuring compliance with relevant legislation.
Key responsibilities include:

  • Assess homelessness applications under the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017.
  • Work proactively to prevent homelessness by helping clients retain existing accommodation or secure alternatives.
  • Conduct financial assessments to ensure housing solutions are affordable for clients.
  • Provide Personal Housing Plans tailored to clients' needs, supporting access to education, employment, health services, and more.
  • Collaborate with landlords, family members, and partner agencies to find housing solutions.
  • Offer expert advice on complex issues such as domestic abuse, eviction, and tenancy rights.
  • Maintain accurate and up-to-date case records, ensuring compliance with statutory and council standards.


THE CANDIDATE
The ideal candidate will have previous experience in a similar role within housing options, homelessness prevention, or tenancy relations.
Key skills and experience:

  • Strong knowledge of housing legislation, including the Homelessness Reduction Act 2017 and Housing Act 1996 Part 7.
  • Experience managing difficult and vulnerable clients with professionalism and empathy.
  • Understanding of welfare benefits and tenancy law to provide informed housing advice.
  • Excellent problem-solving, negotiation, and communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.


THE CONTRACT
Working Hours: Full-time, Monday to Friday, 09:00 to 17:00 (3 days per week in the office).
Length of Contract: Temporary ongoing
The pay range for the role is £23.00per hour LTD company rate. The PAYE equivalent is £19.61 per hour, inclusive of holiday.


HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772 208966