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Housing Officer

Job Description

Housing Officer
Preston
General Needs
Permanent Contract
Full Time
£25,420 to £26,976 per year

We are seeking an experienced Housing Officer to join a leading Housing Association in Preston. This role involves delivering high-quality housing services, maintaining properties, and supporting tenants in the Northwest region.

THE ROLE
As a Housing Officer, you will manage a portfolio of properties, ensuring all tenancies are effectively maintained and providing support to tenants with their housing needs.
Key responsibilities include:

  • Ensuring all tenants have a signed Assured Short-hold Tenancy agreement (AST).
  • Supporting tenants with Housing Benefit applications and liaising with credit control to manage rent shortfalls.
  • Educating tenants about their responsibilities for charges, including council tax, utilities, and insurance.
  • Conducting regular property visits and arranging planned/reactive maintenance checks.
  • Carrying out Fire Risk Assessments and addressing Anti-Social Behaviour cases promptly.
  • Liaising with external professionals to address tenants' changing needs.
  • Managing void inspections, arranging repairs, and ensuring properties meet re-letting standards.


THE CANDIDATE
The ideal candidate will have previous experience in a similar role, working within the social housing sector.
We are looking for someone who has:

  • A strong understanding of housing legislation and tenancy agreements.
  • Excellent communication and organizational skills.
  • Experience in property management and maintenance.
  • The ability to handle anti-social behaviour cases effectively.
  • A proactive and flexible approach to problem-solving.


THE CONTRACT

  • Full-Time, Monday to Friday.
  • Permanent Contract.
  • £25,420.00 to £26,976.00 per year, plus benefits.


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!