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Business Support Assistant

Job Description

Service Care Solutions are seeking a proactive and organised Business Support Assistant to join Sefton Council's Children with Complex Needs & Health and Protection Team. This role is to provide essential administrative support to a Senior Social Worker.

  • 6 month initial contract with possibility of extension after this
  • 22.5 hours per week

Key Responsibilities:

  • Manage and maintain the Senior Social Worker's diary, scheduling meetings and providing timely prompts.
  • Ensure the completion of all professional commitments and administrative tasks.
  • Provide note-taking support during meetings.
  • Answer duty phone calls, handle queries, and direct information accordingly.
  • Process financial requests and distribute funds as required.
  • Update and maintain children's information on Liquidlogic Children's System (LCS).
  • Perform general office duties to support the wider Children with Complex Needs team.

Essential Requirements:

  • Previous experience in a Business Support or administrative role, preferably within a social care or public sector setting.
  • Strong organisational and time management skills.
  • Excellent communication skills with the ability to liaise with professionals and service users.
  • Experience using case management systems, particularly LCS (Liquidlogic Children's System) or similar.
  • Ability to handle confidential information with discretion.
  • Proficiency in Microsoft Office (Outlook, Word, Excel).

Desirable Skills:

  • Experience working in Children's Services or a similar environment.
  • Knowledge of safeguarding procedures and social care systems.
  • Experience in diary management and PA duties.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk