Business Support Officer - Barnsley

*37 hours per week

* Initial 3 month contract, with the possibility of extension

* Adoption and Fostering Team

We are looking for an experienced and dedicated individual to join our Adoption & Fostering Team in Barnsley on an initial 3-month contract, with the possibility of extension. This role involves providing essential business support, managing mailboxes, handling medical and statutory checks, and providing professional administrative support for a variety of service functions.

Key Responsibilities:

• Manage mailboxes, process referrals, and ensure timely responses in line with relevant policies and procedures.
• Handle telephone and face-to-face inquiries, providing advice, guidance, and signposting to both internal and external customers.
• Maintain accurate records in bespoke service databases and ensure all information is securely stored and compliant with data protection standards.
• Provide support at statutory meetings, including minute-taking at Foster Carer/Adoptive Parent meetings and liaising with professionals. A professional approach is essential.
• Perform financial administration duties such as raising orders, paying invoices, and reconciling income.
• Liaise effectively with internal and external stakeholders to ensure efficient communication and service delivery.

Skills & Experience Required:

• Experience in business support, handling confidential and sensitive information.
• Strong experience in financial administration and working with financial information.
• Proven minute-taking skills, including the ability to take accurate notes directly onto mobile devices in fast-paced settings.
• Excellent communication skills, both written and verbal, with the ability to engage professionally with Foster Carers, Adoptive Parents, and other key stakeholders.
• Proficiency in Microsoft Office and other computer-based systems.
• Ability to remain composed and professional when dealing with emotive situations.
• Strong organisational and time management skills, with the ability to prioritise conflicting demands and meet strict deadlines.

Additional Requirements:

• Level 2 qualification or equivalent (e.g., 4 GCSEs at grades A*-C).
• Willingness to work flexibly to meet operational needs and undertake continuous professional development.

This is a great opportunity for someone looking to make a positive impact in a rewarding and dynamic environment. Apply now to join our dedicated team in Barnsley!

For more information or to apply, contact Emily at Service Care:01772 208964 / emily.bentley@servicecare.org.uk

Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them. If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus.