Support Officer
Sittingbourne
Mental Health Focused Housing Support
3 Months Temp to Perm
25 Hours Per Week
£17.09 LTD / £14.57 PAYE (inc hol)
This is a fantastic opportunity to join a dedicated team providing housing-related support to individuals with mental health needs in a supported accommodation setting.
THE ROLE
As a Support Officer, you will provide effective housing management and tailored support to customers, enabling them to achieve their goals and progress towards greater independence.
- Develop and implement SMART support plans, regularly reviewing customer progress
- Assist with housing applications, benefits, and tenancy-related support
- Conduct risk assessments and create risk management plans
- Signpost customers to external services such as healthcare, legal support, and job centres
- Maximise income collection through rent and service charge management
- Engage with community services and attend local multi-agency meetings
- Facilitate customer involvement in service planning and improvement
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, supporting individuals with mental health needs in a supported housing or social care setting.
- Knowledge of housing, homelessness, and social care legislation
- Experience in housing management or housing-related support
- Strong communication skills and a customer-focused approach
- Ability to advocate effectively for customers and work collaboratively with stakeholders
- IT proficiency, including Microsoft Word and Outlook
THE CONTRACT
- 25 Hours Per Week (Flexible, but one day must be 9-5)
- 3-Month Contract - potential for temp to perm
- £17.09 per hour (LTD) / £14.57 per hour (PAYE, inc holiday)
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
