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Support & Inclusion Officer

Job Description

Support & Inclusion Officer
Bournemouth
Temporary Accommodation
3 Months Temp to Perm
37 Hours
£18.12 LTD / £15.45 PAYE (inc holiday)


Are you experienced in providing housing-related support and looking for your next challenge? Join a Local Authority team in Bournemouth as a Support & Inclusion Officer!


THE ROLE
As a Support & Inclusion Officer, you will play a vital role in supporting individuals within Temporary Accommodation and Joint Living Properties (HMO). The position blends responsibilities of support and inclusion with landlord liaison and property procurement.
Key responsibilities include:

  • Providing face-to-face support to customers in temporary and supported accommodation settings.
  • Assisting customers in securing move-on accommodation.
  • Collaborating with landlords and liaising to secure housing solutions.
  • Conducting risk assessments and creating individualised support plans.
  • Managing relationships with key stakeholders, including support services and external agencies.
  • Promoting tenancy sustainability and preventing homelessness.
  • Supporting procurement efforts to identify and secure suitable housing options.


THE CANDIDATE
The ideal candidate will have previous experience in a similar role, working within Temporary Accommodation, Supported Housing, or related fields.
Additional requirements include:

  • Knowledge of HMO properties and landlord liaison practices.
  • Strong understanding of housing legislation and homelessness prevention.
  • Excellent communication and negotiation skills.
  • Ability to work independently and manage a varied caseload.
  • Enhanced DBS clearance (required).


THE CONTRACT

  • Hours: 37 hours per week, Monday to Friday, 9 am to 5 pm.
  • Duration: 3-month contract with potential for temp-to-perm.
  • Pay: £18.12 per hour LTD company rate / £15.45 per hour PAYE (inclusive of holiday).
  • Hybrid: 3 days per week in office, 2 days working from home


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!