Job Title: Housing Assistant

Location: Flexible base - Stanley, Gosforth, or Newburn (Regular travel required)

Contract: Fixed term until July 2025 (Possible extension until September 2025)

Hours: 37 hours per week (Some homeworking available/flexible working)

Salary: £23,716 per annum plus a car payment of £2,260 per annum

Role Summary:

We are currently recruiting for a Housing Assistant to join a well-established housing organisation. You will be working within the Housing Team to support the development and delivery of effective and high-quality housing services to customers.

Key Responsibilities:

• Provide an efficient administrative service, including maintaining records, mail merges, and processing invoices.
• Manage general customer queries, the termination process, and enquiries related to the furniture service.
• Support colleagues with home visits, scheme and estate inspections, and anti-social behaviour cases.
• Participate in community events to engage with customers and improve services.

Requirements:

• Enthusiastic and capable of building strong and effective relationships with customers and colleagues.
• Strong organisation, time management, and ICT skills.
• A full UK driving licence and access to a vehicle for work purposes.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

For further information, please contact George at Service Care Solutions on 01772 208 966 or email George.Westhead@servicecare.org.uk.