Pay: £15.80 per hour
Location: Lifford House, Birmingham (South team, with potential citywide cover)
Client: Birmingham Children’s Trust
Hours: Full-time, Mon-Fri 36.5 hours per week
Start Date: ASAP
Contract: 3 months plus ongoing
Car driver required
About the Role:
We’re looking for a Family Support Worker to join the Edge of Care Service at Birmingham Children’s Trust. This is a rewarding but challenging role, working directly with families and young people aged 8–18 who are at serious risk of entering care. You’ll be supporting families in crisis, helping to repair relationships, reduce conflict, and prevent breakdown. Support is delivered intensively, mainly in the home, with weekly visits (or more when needed). Caseloads are kept small—up to 6 families—so workers can provide focused, meaningful help.
Who You’ll Work With:
You’ll support:
- Children at risk of care or struggling to return home from care
- Young people missing from home or at risk of exploitation
- Families facing breakdown due to conflict, lack of control, or unmet additional needs
- Children excluded from or at risk of exclusion from school
- Families dealing with the ‘toxic trio’: domestic abuse, mental health issues, and substance misuse
- Providing crisis intervention and emotional support
- Using approaches like NVR (Non-Violent Resistance), PACE, and Mentalisation
- Writing weekly progress reports for each family
- Attending statutory meetings
- Completing one duty shift per week
- Supporting citywide where needed
- Someone with solid experience working directly with parents/carers and young people
- A confident communicator who can manage crisis situations
- A car driver (essential for this role)
- Knowledge of trauma-informed practice and working with neurodiverse children is a plus
If you are interested or know of anyone who may be, send your CV to Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
