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Facilities Officer

Job Description

Job Title: Facilities Officer
Locations: Croydon, CR0
Contract Type: Temporary cover 1 month + ongoing if required
Work Pattern: Full time


Our client are looking for a Facilities Officer to support in ensuring their offices are well managed and run effectively and efficiently, providing a safe and comfortable working environment for staff. You will support the delivery of an excellent facilities management service to meet business needs and provide outstanding customer service.

Job Role -

  • Arrange and coordinate a variety of service requests, including health and life safety systems and installations to ensure the company's offices always remain compliant with legislation and best practice.
  • Carry out periodic testing of alarms and other life-safe installations in line with the requirements and ensure suitable certification is in place.
  • Ensure operational requirements and arrangements for door access, alarm and CCTV systems across the portfolio are completed in line with agreed procedures.
  • Manage access across a dispersed office portfolio. Consider requests for and print access, ID cards and badges and file electronic authorisations.
  • Issue visitor and contractor passes where access is deemed necessary and maintain records in/out.
  • Act as point of contact for various external contracts and services such as the Landlord, DX, Royal Mail, commercial refuse and recycling etc.
  • Carry out periodic inspection of the offices, noting any non-compliant issues and arranging for rectification.
  • Answer defect tickets raised by office members and ensure completion of tasks within the agreed SLA.
  • Raise purchase orders for supplier contracts and reactive works.

Candidate Requirements -

  • Suitable experience of working in Facilities or property management within a complex office environment, using a variety of facilities management systems.
  • Demonstrable experience of managing complex day-to-day arrangements for large and complex buildings.
  • Experience of day-to-day management of a complex supply chain and various stakeholders internally.
  • A general understanding and experience with Health & Safety regulations at work, relevant to office settings.
  • Well-disciplined with the ability to work on your own initiative and as part of a team.
  • Experience of auditing and stock control of office resources and services.
  • Experience in raising POs, managing invoicing and mail services.


If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk