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Employment Advisor

Job Description

Walsall Council is seeking a dedicated and client-focused Employment and Skills Advisor to join our dynamic team. In this role, you will be the face of our employment and skills services, working to improve outcomes for unemployed adults and young people not in education. You will be responsible for providing high-quality career guidance, supporting clients in overcoming personal barriers, and ensuring the achievement of key performance indicators.


Location: Based in Lichfield Street Hub, Walsall every day with occasional co-locations around the borough.
Contract Type: Full-Time, 6-Month initial contract with a view to be extended.
Salary: £16.26 per hour


Key Responsibilities:

  • Provide professional careers advice, guidance, and support to both young people and adults.
  • Develop and deliver employment and skills programmes, including one-on-one coaching and group sessions.
  • Collaborate with internal services, partners, and employers to enhance the delivery of employment and skills services.
  • Track and monitor client progress, and manage a caseload to achieve contractual outcomes and KPIs.
  • Conduct outreach activities in various settings, including schools, colleges, and community venues.

Key Skills and Experience:

  • Proven experience working with individuals facing complex barriers to employment.
  • Strong knowledge of local and regional employment initiatives and the labour market.
  • Excellent communication and organisational skills, with the ability to manage multiple priorities.
  • Experience in outreach settings and project management.
  • Relevant Level 4 qualification in Careers Information, Advice, and Guidance (CIAG) or equivalent.

Ready to take the next step?

We encourage you to apply! If you, or someone you know, would be interested, send your CV to Kat at Service Care Solutions:

  • Email: kat.shah@servicecare.org.uk
  • Phone: 01772 208 964

Don't miss this opportunity to make a difference!

Working with Service Care Solutions comes with many benefits, including:

  • A specialist consultant within an experience and dedicated recruitment team
  • Excellent rates of pay
  • Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.