Slough
Temporary
Full time
Join a Local Authority in Slough as a Temporary Accommodation Recovery Officer, ensuring effective management of temporary accommodation placements and supporting households in maintaining their tenancy.
THE ROLE
As a Temporary Accommodation Recovery Officer, you will play a key role in managing temporary accommodation placements and ensuring compliance with housing benefit processes.
- Conduct sign-ups for existing temporary accommodation placements, ensuring completion of housing benefit forms and license agreements
- Maintain accurate records on NEC and Jigsaw, ensuring placements are correctly recorded under the relevant duty
- Carry out suitability assessments on current temporary accommodation placements
- Manage the discharge of s.188/s.193 duties where applicable
- Work closely with housing demand, welfare and benefits teams, and temporary accommodation income services
- Ensure safeguarding principles are adhered to in all aspects of temporary accommodation management
- Attend the office in Slough at least two days a week to support service delivery
The ideal candidate will have previous experience in temporary accommodation placement and/or management within a local authority or similar housing environment.
- Strong knowledge of temporary accommodation processes and legislation
- Experience working with NEC and Jigsaw systems for case management
- Understanding of welfare benefits, including housing benefit applications
- Ability to assess accommodation suitability and manage discharges of duty
- Knowledge of safeguarding principles and their practical application in housing services
- Temporary – 3 months
- Full-time role with hybrid working (minimum 2 days per week in Slough)
- The pay range for the role is £27.00 to £30.00 per hour LTD company rate. The PAYE equivalent is £23.02 to £25.58 per hour, inclusive of holiday.
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208966 and ask for Beth to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
