Location – Greenwich, London
Contract – Temporary (Ongoing)
Hours – Full-time, 36 hours per week
Salary – £18.27 PAYE / £22.76 LTD per hour
Role summary –
We are currently recruiting for a Temporary Accommodation Placement Officer to join an Allocations and Temporary Accommodation Service. This is a key role supporting vulnerable individuals and families by securing emergency accommodation and providing essential housing services.
Key Responsibilities:
- Provide advice and information on temporary accommodation services to customers via phone, email, and in person
- Sign up applicants and allocate emergency properties based on risk and legislation
- Liaise with landlords and negotiate nightly rates outside of the Pan London Rate
- Ensure health & safety compliance and valid certification for properties
- Handle rent accounting tasks including setting up accounts and taking payments
- Process invoices and monitor expenditure, identifying any discrepancies
- Manage correspondence, arrange meetings, and maintain accurate electronic records
- Support service delivery through data entry, minute taking, document management, and more
- Be aware of safeguarding procedures and legislative changes impacting housing
- Previous experience in housing, homelessness, or temporary accommodation services
- Strong administrative skills and ability to work under pressure
- Excellent communication and customer service abilities
- Confidence using IT systems and managing data accurately
- Flexibility to work late hours when needed
- Knowledge of housing legislation and safeguarding practices
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
