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Single Point of Access Officer

Job Description

Single Point of Access Officer

Service care Solution are currently recruiting for a Single Point of Access Officer in Kettering, working in the Family Hub Team.

As a Single Point of Access Officer you will support the Single Point of Access (SPA) Team Manager in delivering high-quality referral management and administrative processes to facilitate pathways to support services within the Family Hub Network.

This is a Hybrid position paying £18 limited per hour (umbrella rate)

Main Responsibilities

As a Single Point of Access Officer, you will be responsible for:

  • Negotiable with other professionals to ensure we get the best advice, understanding people's needs and service.
  • Accessing service user's current situation and needs to provide structure.
  • Understanding person needs
  • Negotiating with other professionals to ensure you get the best advice and service guidance.
  • To triage all referrals made to the service as the single point of entry and first-level gatekeeper to the North Northants Family Hub Network.

Requirements:

  • Family hub or children centre experience
  • Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

  • A specialist consultant within an experience and dedicated recruitment team
  • Excellent rates of pay
  • Payroll services twice a week

If you are interested in the Single Point of Access Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!