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Service Manager

Job Description



Plymouth Council require a Service Manager 

To lead and manage Services based within Children Young People and Family.

This role will be generic across the areas of Referral and Assessment Service, Children’s Social Work Service and Permanency Service which includes Plymouth In House Fostering.

The service manager will be required to ensure improving outcomes and delivering a high quality of service to meet the needs of children and young people Key accountabilities and key measures Role outcomes

 Ensuring adherence to safeguarding requirements, including legislation, regulations and Working Together Guidance, within Childcare Legislation including Children Act 1989, Children and Families Act 2014 including Fostering, Adoption and Care leavers regulations
 Delivering against key performance indicators and service targets
 Operating as the business lead for contracts for specific services
 Responsible for managing and monitoring a prime budget ranging from £2-£7 million
 Contributing to the development of departmental and service plans
 Working across the Department to analyse issues and to deliver specific actions, service developments and improvements
 Proactively identifying emerging trends and local and national issues Role measures
 Evidenced by casework scrutiny, KPIs, audit work, supervision
 Contract monitoring processes indicate best value, appropriate service delivery, sufficiency and contract variance where flexibility is needed
 Budget monitoring processes
 Timely feedback on identified issues
 Good quality briefing reports.
 Issues and alerts raised swiftly and appropriately
 Service and departmental plans in place and progressing
 Outcomes measures of plans evidencing impact
 Emerging issues identified and brought to the management team with recommendations
 Identified initiatives progressing and achieving specific outcomes

For this position, you must have –
• A degree or masters in Social Work (or any other recognised equivalent qualification)
• HCPC registration


Working with Service Care Solutions comes with many benefits, including –
• A specialist consultant within an experience and dedicated Social Work recruitment team
• Excellent rates of pay
• An extensive range of Social Work vacancies available throughout the UK
• Payroll service twice a week

If you are interested in the role, or know of anyone who may be, please contact Delanie Heyes at Service Care Solutions on 01772 208964 or email Delanie.Heyes@servicecare.org.uk.

Service Care Solutions also offers a £350 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £350 for the referral once their probationary period has been completed!