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Improvement process Analyst

Job Description

Job Advertisement: Process Improvement Analyst (CTC Clearance Required)


Position: Process Improvement Analyst
Client: Metropolitan Police Service (MPS)
Location: Holborn (Hybrid - 3 days in the office, mandatory, non-negotiable)
Rate: £550/day (Umbrella), £426.57/day (PAYE)
Contract: Initial term until the end of the financial year, with the possibility of extension
Clearance Required: CTC Clearance


Overview:
Are you a dynamic professional with a passion for process optimisation? Join the MPS Transformation team as a Process Improvement Analyst, where you'll lead initiatives to identify inefficiencies, optimize workflows, and enhance operational performance, particularly within the rostering process.
Key Responsibilities:

  • Process Optimization: Analyse current workflows, identify bottlenecks, and implement solutions to enhance efficiency.
  • Root Cause Analysis: Investigate issues thoroughly to prevent recurrence and drive sustainable improvements.
  • Data-Driven Decision Making: Leverage data and performance metrics to track progress and inform strategies.
  • Collaboration: Partner with cross-functional teams to ensure the alignment and successful execution of improvement initiatives.
  • Change Management: Work with the Change and User Experience teams to implement changes effectively, addressing resistance and securing stakeholder buy-in.
  • Best Practices Implementation: Utilize methodologies such as Lean Six Sigma to minimize waste and improve consistency.
  • Future Design Participation: Contribute to the design of a new rostering system for future optimization.


Qualifications:

  • 3-5 years of experience in process improvement, business analysis, or similar roles.
  • Familiarity with process mapping tools (e.g., Visio, Lucidchart).
  • Certifications in Lean Six Sigma or project management are highly desirable.
  • Strong analytical skills, with the ability to manage complex data and processes.
  • Proven track record in handling sensitive environments and managing intricate challenges.


Why Apply?
This role offers a unique opportunity to blend leadership and analytical skills in a challenging yet rewarding environment. If you thrive on complexity, enjoy driving impactful change, and possess the expertise to deliver exceptional results, this is the role for you.
Additional Information:

  • Initial interviews will be conducted via Teams, with a potential second round in person.
  • Candidates must commit to three days in the Holborn office weekly.
  • The role is inside IR35, and rates are non-negotiable.


Application Process:
For more information or to apply, please contact:
Lewis Ashcroft
Email: lewis.ashcroft@servicecare.org.uk

Phone: 01772 208962