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Housing Support Worker

Job Description


Housing Support Worker
Sunderland/Newcastle
Social Justice Charity - Ex Offenders
3 Month (Possibility for Extension)
35 hours (paid), 5 hours lunch (unpaid) Mon - Fri 0900-1700, one Saturday every 4/5 weeks and one 2-10pm shift every 4/5 weeks
Hybrid
Enhanced DBS Essential, as is driving and ability to use vehicle for business purposes

We are recruiting a Support Worker for a respected Social Justice Charity in Lancashire. This role involves providing housing-related support to vulnerable individuals, helping them achieve independence and secure long-term accommodation. You'll be looking after 4-6 properties in the Sunderland & Newcastle areas.

THE ROLE
As a Support Worker, you will deliver tailored support plans and manage housing services for service users to ensure positive outcomes and successful transitions. Key responsibilities include:

  • Developing and implementing support plans to meet service user needs.
  • Engaging with referral agencies to generate service referrals.
  • Supporting service users with practical tasks and life skills development.
  • Ensuring properties are adequately maintained and re-let promptly.
  • Maximizing rent collection and managing welfare benefit claims.
  • Collaborating with multi-agency partners to ensure holistic service delivery.
  • Adhering to safeguarding and data protection protocols.


THE CANDIDATE
The ideal candidate will have prior experience in a similar support role, working with vulnerable individuals in housing settings. You should demonstrate:

  • Experience managing housing-related support and tenancies.
  • Strong communication and engagement skills with service users.
  • Knowledge of welfare benefits and tenancy management.
  • Ability to collaborate effectively with external agencies.
  • Competency in maintaining accurate records and reporting outcomes.


THE CONTRACT

  • 35 hours (paid), 5 hours lunch (unpaid) Mon - Fri 0800-2200, Saturdays expected as and when.
  • 3 Month Contract (Likely to Extend).


HOW TO APPLY
To apply for this role, please email a copy of your CV to alex.yates@servicecare.org.uk or call 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!