Location – Lewisham
Contract – Temporary
Hours – Full-time
Salary – £25.55 per hour (Umbrella) £21.45 PAYE
Role Summary –
We are currently recruiting for a Housing Officer to provide a high-quality, customer-focused, and responsive housing management service to residents in Lewisham. The role involves managing various housing management functions, conducting estate visits, handling anti-social behaviour cases, and working closely with stakeholders to ensure the best outcomes for tenants.
Key Responsibilities:
- Proactively manage housing management tasks, including sign-ups and viewings.
- Conduct estate visits and inspections independently.
- Build strong relationships with local Tenant and Resident Associations.
- Manage and escalate anti-social behaviour cases appropriately.
- Respond to complaints and correspondence, ensuring high-quality responses.
- Identify and support vulnerable residents, ensuring appropriate signposting.
- Take legal action where required, including possession and injunction proceedings.
- Work collaboratively with internal teams and external agencies.
- Experience managing housing-related issues within a social housing environment.
- Strong knowledge of tenancy management, anti-social behaviour procedures, and safeguarding policies.
- Ability to work independently and manage a busy workload.
- Excellent communication and customer service skills.
For more information, please contact George at Service Care Solutions on 01772 208 966 or email George.Westhead@servicecare.org.uk.
