Southampton
Supported Housing
3 Month Contract
37 Hours
£17.19 LTD / £14.65 PAYE (inc hol)
We are seeking a Housing Management Assistant to join a Local Authority in Southampton. This role involves providing administrative support in housing procedures and updating the Housing data platform.
THE ROLE
As a Housing Management Assistant, you will support tenancy and estate management services, ensuring compliance with council policies and procedures.
- Maintain accurate data on the Council’s housing management system
- Process tenancy records using File Director for scanning and storage
- Handle phone enquiries and provide initial support to residents
- Assist customers with Homebid applications and bidding processes
- Book sign-ups and assist in tenancy paperwork preparation
- Support mutual exchanges, including processing and sign-ups
- Prepare case files for ASB cases and provide basic advice to residents
THE CANDIDATE
The ideal candidate will have previous experience in a similar housing-related role and be confident in administrative and data entry tasks.
- Experience with tenancy and estate management administration
- Strong data entry and record-keeping skills
- Ability to handle customer enquiries professionally
- Knowledge of housing management systems and procedures
- Experience liaising with internal teams and external agencies
THE CONTRACT
- 37 hours per week, Monday to Friday
- 3 Month Contract
- £17.19 per hour LTD company rate / £14.65 per hour PAYE (inclusive of holiday pay)
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
