Housing Compliance Manager
On-going contract - Inside IR35
Bristol
About the role
Lead a team responsible for sponsoring, monitoring, and reporting the performance metrics to internal and external stakeholders, including the Social Housing Regulator. The reporting activities will include generating the supporting narrative relating to the 'Big Six' housing compliance areas including electrical, water, gas, fire, asbestos, and lifts. Plus, answering questions from stakeholders and undertaking audits.
Responsibilities
- Lead the generation of the monthly and annual compliance performance reports, plus supporting narrative and audit trail. The compliance areas include gas, electricity, water, fire, asbestos, and lifts.
- Support the presentation of the monthly and annual compliance performance report to Councillor, Executive members, and Regulator.
- Ensure the compliance performance reports are accurate and the scope of the testing aligns with the legal requirements.
- Lead the response to any internal or external questions about the housing compliance performance.
- Provide sponsorship for the compliance related policies and associated Standard Operating Procedures. You will commission 'Subject Matter Experts' to assure these documents and arrange for audits to ensure they are being followed.
- Commission and maintain analysis and dashboard to generate the performance statistics and validate the results.
- Project manage the delivery and assurance of the annual compliance performance reports. This includes establishing clear Roles and Responsibilities, undertaking monthly 1-2-1's and the recruitment of new staff members.
- Maintain a network of stakeholders across the service and with partners to enable the compliance tests and reporting to be delivered. The stakeholder maintenance will include communications to ensure the importance and status of compliance is understood across the organisation.
- Manage and lead a team of technical staff in a way that maximises their productivity and growth.
- Establish the annual compliance testing budget working with the Delivery teams. The budget will need to enable the required testing to be undertaken.
- Explore and implement opportunities to reduce the cost of delivering the compliance function through different working practices or the use of technology.
Qualifications
- Significant experience in monthly or annual corporate performance reporting.
- Ability to work in accordance with a quality management system and implement improvements to the system.
- A capability to use data analytics to quantify, validate and audit performance reports. This includes the ability to use MS Excel or other data analysis software products.
- Ability to lead, motivate and develop technical staff, collaborating and providing technical advice and supporting staff development.
- Significant experience of working in a compliance, analysis or information related role, with a clear understanding of consumer standards and the housing compliance "big six".
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.
