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Homeownership Manager

Job Description

Homeownership Manager
Thurrock
Temp - Perm
PAY RATE: £350.00 LTD / £298.38 PAYE (inc. holiday)
We are currently recruiting for an experienced Homeownership Manager to lead and oversee the delivery of high-quality leasehold management and Right to Buy services for a Local Authority in Thurrock.
THE ROLE
As Homeownership Manager, you will be responsible for leading a team delivering efficient and legally compliant Homeownership services, ensuring excellent customer care and maximising income collection.
  • Oversee and manage the Leasehold Management and Right to Buy services
  • Ensure accurate and timely billing for service charges, ground rent and major works
  • Lead on statutory Section 20 consultations and leaseholder communications
  • Handle complex leaseholder enquiries and complaints professionally and promptly
  • Provide expert legal advice on leasehold matters, compliance and service development
  • Represent the council at tribunals, leaseholder forums and internal/external meetings
  • Manage and motivate the Homeownership team including performance, recruitment, and development
THE CANDIDATE
The ideal candidate will have significant experience managing Homeownership or Leasehold Services within a local authority or housing association setting.
  • Strong knowledge of the Housing Act 1985 and leasehold legislation
  • Experience overseeing service charge estimates, billing, and recovery
  • Proven ability to manage statutory Right to Buy processes
  • Excellent communication and stakeholder engagement skills
  • Skilled in team leadership, service development, and legal compliance
THE CONTRACT
Temp-perm opportunity
RATE: The pay for the role is £350.00 per day LTD company rate. The PAYE equivalent is £298.38 per day, inclusive of holiday.
HOW TO APPLY
If interested in this role please apply directly, or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info