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F&B Manager

Job Description

Job Title: F&B Manager
Salary: £34,162 – £36,634 per annum
Hours: 40 hours per week
Type: Permanent
Location: Reading
Start Date: ASAP
Work Pattern: Includes evenings and weekends; full-time, 5 days per week

A fantastic opportunity has arisen for an experienced F&B Manager to join a brand-new, entertainment-led venue opening in the heart of Reading. This dynamic role offers the chance to take the reins in a fun and fast-paced family entertainment centre, packed with features like VR, AR darts, karaoke, arcade games, and more. We are looking for a hands-on leader ready to shape the experience of this exciting concept from the ground up.

Key Duties and Responsibilities:

  • Lead, supervise and support front-of-house and kitchen teams, driving high standards in daily service

  • Recruit, onboard and train staff to deliver an excellent customer experience

  • Maintain schedules to ensure peak-time coverage and optimal team performance

  • Deliver excellent customer service, addressing complaints and maintaining a friendly, welcoming atmosphere

  • Manage stock control, supplier relationships, and waste reduction

  • Take full ownership of P&L management, budgets, pricing, and cost control to maximise profit

  • Ensure full compliance with licensing laws, health & safety regulations, and internal policies

  • Organise and promote events, offers, and community initiatives to drive footfall

  • Oversee opening/closing procedures, equipment maintenance, and supplier coordination

  • Act as first responder in emergencies or staff/customer conflict situations

  • Monitor performance metrics and generate regular reports for senior leadership

  • Continuously evaluate and develop menus, promotions, and service standards to stay ahead of trends

  • Lead from the front — this is a hands-on position, not suited to back-office-only management styles

Qualifications and Experience:

  • Must hold a Personal Licence

  • Minimum 4 years' experience in a management role within F&B or a similar leisure environment

  • Strong conflict resolution and customer service capabilities

  • Demonstrated experience in recruitment, training, and team leadership

  • Sound knowledge of stock control, waste management, and supplier relations

  • Proficient in Excel and reporting systems

  • Proven experience managing P&L and budgets

Additional Information:

  • Performance-based bonus + phone allowance

  • 28 days holiday (including Bank Holidays)

  • Company pension

  • Weekend and evening availability is essential