Role profile for the position of Caretaker
Job title: Caretaker
Reports to: Estate Services Supervisor
Main purpose of the role
Responsible for delivering a high quality caretaking service to residents, ensuring that estates are clean, tidy and safe while delivering customer focus at all times
Key Accountabilities
- Inspect and clean all communal areas in accordance with agreed specifications including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins.
- Carry out health and safety checks of communal areas as required. Report bulk rubbish, graffiti, abandoned vehicles to the appropriate teams.
- Ensure compliance with the Group Health and Safety policy and legislation. Adhere to all risk assessments and safe working practices and report all accidents and incidents within the agreed timeframes.
- Grit estate access paths and roads when snow/ice expected.
- Assist in monitoring internal and external services provided on the estate.
- Store all equipment and chemicals safely in line with the control of substances hazardous to health (COSHH) regulations and health and safety guidelines.
- Record all work through the Estate Services Monitoring system including reporting repairs and AntiSocial Behaviour issues to the relevant departments.
- Deal with residents courteously and respectfully, being helpful at all times.
- If company van supplied, ensure company vehicles are kept clean, relevant inspections completed, and accidents/damage/incidents reported in the correct manner.
- Undertake any other duties broadly consistent with the level of the post as required by the team leader/operations manager
Experience and pre-qualification criteria
Essential
- Good standard of general education
- Evidence of providing a customer focused service
- Able to effectively use a hand held computer device
- Hold a full valid manual UK driving license
Desirable
- Awareness of manual handling and health and safety in the workplace
- Knowledge of Control of Substances Hazardous to Health (COSHH) Regulations.
- Knowledge of the British Institute of Cleaning Science (BICSs)
- Experience of cleaning or caretaking duties