Location: Guildford Crematorium, Godalming, Surrey
Pay: £15.66 per hour (LTD)
Contract: Full-time, Office-Based | May to October (6–9 months, with possible extension to January)
Hours: Mon–Thurs 8:30am–5:00pm | Fri 8:30am–4:30pm
Start Date: ASAP
We are seeking a reliable and proactive Administrator to join the team at Guildford Crematorium. This is an excellent opportunity to contribute to a meaningful public service in a supportive and respectful environment. The role requires a highly organised and detail-oriented individual with strong communication and administration skills, alongside front-facing reception duties.
Key Responsibilities:
- Input and process legal and medical documents related to cremation bookings
- Handle reception and telephone duties with professionalism and sensitivity
- General office support including scanning, filing, booking appointments, and record keeping
- Liaise with coroners, GPs, and funeral directors to resolve queries on paperwork and appointments
- Assist with the collection of memorials, ashes, and documentation by families and funeral directors
- Process and allocate finances for webcasts and tribute services
- Strong administration experience and high accuracy in data entry
- Excellent communication and interpersonal skills, ideally from a customer service background
- Proficient in Microsoft Office and general IT systems
- Highly organised with the ability to prioritise and take initiative
- Team player who can also work independently
- Conscientious with strong attention to detail
- Flexible and adaptable to changing priorities
- A basic DBS check is required
- This role is 100% office-based – remote or flexible working is not available
- On-site parking is provided
- Full training will be delivered through a phased approach
- Applicants must be available for the full 6–9 month period
- In the event of a Covid lockdown, you must be willing to continue working on site in Covid-safe conditions
