Salary: £24,609 per annum
Hours: 37 Hours Per Week
Type: Permanent
Location: Newcastle, Newburn OR Stanley
Start Date: ASAP
We are currently recruiting for a dedicated and proactive Administrator to join a dynamic Support Services Team working within Property Services. This role is crucial in delivering a high standard of administrative support across a range of operational functions. If you’re committed to excellent customer service and enjoy working in a collaborative environment, this is an exciting opportunity to contribute to service excellence and organisational success.
Key Duties and Responsibilities:
- Deliver high quality, cost-effective administrative support to both internal and external customers
- Maintain accurate job costing data, including inputting timesheets and processing invoices
- Support compliance contract administration and legal processes
- Issue repair recharges in line with policy, ensuring cost recovery
- Liaise daily with internal and external stakeholders to resolve queries and support service delivery
- Provide cover for colleagues, including handling inbound and outbound customer calls
- Create and distribute compliance and financial reports to key stakeholders
- Promote use of ICT and contribute to technological improvements across the service
- Assist with health and safety compliance and ensure policies are followed
- Actively support continuous improvement, innovation and cultural change across the team
- Proven experience in a similar administrative role within a complex organisation
- Excellent computer literacy, particularly with Microsoft Office
- Good working knowledge of building maintenance and safety compliance (desirable)
- Educated to GCSE level or equivalent in Maths and English (desirable)
- Full, valid UK driving licence (desirable)
- Ability to manage workload effectively under pressure and meet deadlines
- Team-oriented with the ability to collaborate across departments
- Resilient, flexible and able to adapt in a fast-paced environment
- Committed to diversity, inclusion and organisational values
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk