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YOS Operations Manager (PO7)

Job Description

Job Advert: YOS Operations Manager - Service Care Solutions
Rate: Up to £50.34 per hour (Umbrella)

About the Role

Service Care Solutions is recruiting for a YOS Operations Manager to join a dedicated Youth Offending Service (YOS) team. This is a key leadership role where you will play a vital part in preventing youth offending and reoffending, ensuring compliance with national standards and best practices.

Key Responsibilities:

  • Lead the operational management of the multi-agency YOS team in line with legal and policy frameworks.

  • Provide expert guidance on youth justice case management, including court services, out-of-court disposals, and resettlement.

  • Monitor risk management, assessment, and intervention planning for young people within the service.

  • Oversee strategic planning and policy implementation, ensuring adherence to Youth Justice Board (YJB) guidelines.

  • Collaborate with internal and external stakeholders, including courts, police, probation services, and social care teams.

  • Conduct performance audits, case reviews, and compliance checks, driving continuous service improvement.

  • Provide leadership, supervision, and development support to YOS Team Managers and staff.

  • Engage in negotiation and consultation with trade unions and key agencies regarding service delivery and workforce strategies.

  • Represent the YOS at board meetings, strategic panels, and external partnerships.

About You:

We are looking for a passionate and highly experienced professional with a strong background in youth justice and operational leadership. The ideal candidate will have:

  • Degree in Social Work (HCPC registered) or a Degree in Community Justice with a Level 5 Diploma in Probation Studies.

  • Extensive post-qualifying experience in youth justice case management and leadership.

  • Strong knowledge of youth justice legislation, including the Crime and Disorder Act 1998, Criminal Justice Act 1991, and LASPO 2012.

  • Experience in managing high-risk youth cases, safeguarding concerns, and intervention programmes.

  • Proven ability to develop and implement YOS policies and service strategies.

  • Excellent communication and negotiation skills with trade unions and external partners.

  • Leadership experience in multi-agency and partnership working.

  • Strong performance management and quality assurance expertise.

  • The ability to travel within the area (Full UK driving licence required).

Why Join Us?

  • Work in a leadership role with a multi-agency YOS team.

  • Competitive pay rate up to £50.34 per hour (Umbrella).

  • Opportunity to influence youth justice policy and service delivery.

If you are an experienced Youth Justice professional looking for a challenging yet rewarding role, apply today!

For more information or to apply, contact:
Lewis Ashcroft - Service Care Solutions
Email: lewis.ashcroft@servicecare.org.uk
Phone: 01772 208962