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System Configuration Specialist

Job Description

Service Care Solutions is proud to be assisting Lincolnshire Police in recruiting for multiple Command and Control (C&C) System Configuration Specialists based at Nettleham Fire and Police HQ.

Role Overview


As a C&C System Configuration Specialist, you will provide high-level configuration and administrative support for the Command and Control suite of systems and Pronto. This role involves implementing and testing new designs, functionality, and software releases, alongside providing expert advice and technical support to colleagues across the force.
You will work closely with internal and external stakeholders, ensuring all configuration changes are effectively documented while maintaining a thorough understanding of the C&C systems and associated interfaces.

Key Responsibilities

  • Provide configuration and administration services for the C&C systems.
  • Assist with capturing requirements, producing use cases, and preparing functional specifications.
  • Test and implement system changes and provide user advice.
  • Analyse data, produce reports, and deliver system optimisations.
  • Maintain system security, auditing access levels, and ensuring compliance.

What We're Looking For


Essential:

  • Experience working within Agile and other development methodologies.
  • Understanding of ITIL processes and project management frameworks like PRINCE2.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively at all levels and work on your initiative.
  • Proficiency in Microsoft Office tools.


Desirable:

  • Knowledge of police systems or prior experience in the policing sector.
  • Familiarity with programming languages such as SQL, XML, or Visual Basic.
  • Business analysis experience or expertise in tools like Business Objects.

Pay Rate

  • Umbrella Rate: £22.31 per hour.

Why Join?


This is an exciting opportunity to contribute to the efficient operation of critical police systems, playing a vital role in supporting frontline operations and shaping future configurations.
Location: Nettleham Fire and Police HQ
Contract Type: Full-time
Application Process:
To apply or learn more, contact Lewis Ashcroft at Service Care Solutions via Lewis.Ashcoft@servicecare.org.uk or call us today at 01772 208962