Back to Job Search

Supported Housing Officer

Job Description


Supported Housing Officer
Ashford & Ramsgate
Supported Living
Permanent Contract
Part Time (20 Hours)
£20,157 (Pro Rata)


Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.

THE ROLE
As a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.

  • Manage and develop supported housing services to benefit tenants and the organisation
  • Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
  • Promote tenant responsibility and compliance with tenancy agreements
  • Work proactively to build safe communities and respond to safeguarding concerns
  • Monitor and manage rent accounts, arrears, and performance targets
  • Develop partnerships with external agencies, stakeholders, and commissioners
  • Ensure compliance with all legal, contractual, and performance requirements
  • Support void management to meet organisational targets


THE CANDIDATE
The ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.

  • Strong knowledge of housing legislation, tenancy agreements, and best practices
  • Experience in a customer-facing role, providing housing-related support
  • Excellent communication and interpersonal skills to liaise with residents and external agencies
  • Strong IT skills, including proficiency in Microsoft Office and housing management systems
  • A valid UK driving licence and willingness to travel between Ashford and Ramsgate


THE CONTRACT

  • 20 Hours per week (Flexible working available)
  • Permanent Contract
  • £20,157 (Pro Rata) per year, plus benefits


Benefits include: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!