Spelthorne
Supported Housing
3 Month Contract
37 Hours
£20.00 to £25.00 LTD / £17.05 to £21.31 PAYE (inc hol)
An exciting opportunity has arisen to join Spelthorne Borough Council as a Supported Housing Manager, overseeing two supported housing facilities in Ashford, Surrey.
THE ROLE
As Supported Housing Manager, you will have overall responsibility for the delivery and management of the Housing and Support Service, supporting residents with complex needs and leading a small team.
- Oversee referrals, assessments, tenancy sign-ups, and manage tenancy breaches
- Deliver one-to-one support to a caseload of residents, helping them achieve personal goals
- Provide effective team management through supervision, training, and performance reviews
- Ensure properties are safe, well-maintained, and regularly inspected
- Manage rent collection, liaise with benefits and finance teams, and address arrears
- Lead safeguarding responses and represent the service at multi-agency meetings
- Facilitate resident engagement events and respond professionally to complaints and incidents
THE CANDIDATE
The ideal candidate will have recent experience in a managerial role within a housing and support setting, ideally supporting vulnerable adults or people with complex needs.
- Proven ability to manage housing services, support teams, and work independently
- Strong knowledge of the benefits system, safeguarding, and landlord/tenant law
- Excellent communication and administrative skills, including report writing
- Experience of liaising with external agencies and attending court if required
- Confident in managing challenging situations and providing holistic resident support
THE CONTRACT
- 37 hours per week, Monday to Friday
- 3-month contract, covering the permanent recruitment process
- The pay range for the role is £20.00 to £25.00 per hour LTD company rate.
- The PAYE equivalent is £17.05 to £21.31 per hour, inclusive of holiday pay.
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
