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Support Worker

Job Description

Support Worker
Ladyshot, Harlow
Young People's Service
6 months
35 hours
£18.47 LTD / £15.75 PAYE (inc. hol)


We are currently recruiting for a Support Worker to join a reputable charity in Harlow, working within a young people's service supporting individuals aged 17-19.

THE ROLE
As a Support Worker, you will provide essential housing-related support to young people using the service, working alongside Nacro housing and property management to achieve successful outcomes. Your main responsibilities include:

  • Conducting initial assessments of service users, identifying any risks, needs, or requirements.
  • Maintaining consistent contact with service users, fostering professional relationships and setting a positive example.
  • Conducting risk assessments and taking necessary safety actions during all service user interactions.
  • Developing and maintaining effective relationships with external agencies in support of service users' goals.
  • Addressing and responding promptly to complaints, as well as challenging and managing antisocial behavior.
  • Providing one-on-one support in both community and service settings, ensuring user safety.
  • Documenting and reporting on progress and issues for continuous improvement of service quality.


THE CANDIDATE
We are seeking a candidate with previous experience in a similar support role. The ideal candidate will possess:

  • Proven experience supporting young people or vulnerable individuals.
  • Ability to conduct risk assessments and implement risk management strategies.
  • Strong communication skills for effective collaboration with external agencies.
  • A compassionate and professional approach to building relationships.
  • Conflict resolution skills, with the confidence to address and manage antisocial behavior.


THE CONTRACT

  • 35 hours per week, Monday to Friday, 9:00 am - 5:00 pm.
  • 6 months, with the potential to transition to a permanent role.
  • The pay rate is £18.47 per hour (LTD) or £15.75 per hour (PAYE, inclusive of holiday).


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!