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Specialist Resettlement Coordinator

Job Description

Specialist Resettlement Coordinator
Location: Enfield
Service: Resettlement Service
Contract: 3 Month Contract
Hours: 35 hours per week, 9-5 Monday to Friday
Pay: £22.00 to £23.33 per hour LTD / £18.76 to £19.89 PAYE (inc holiday)

Summary:
Exciting opportunity for an experienced homelessness specialist to coordinate resettlement services for vulnerable individuals leaving hospitals or prisons within Enfield.

THE ROLE:
As a Specialist Resettlement Coordinator, you will be responsible for providing casework support to homeless single adults with complex needs as they transition from hospitals or prisons. You will:

  • Deliver high-quality casework under relevant housing and homelessness legislation.
  • Collaborate with internal and external stakeholders to enhance support outcomes for individuals with complex needs.
  • Create and maintain Personal Housing Plans (PHP) for applicants, assessing and managing risk.
  • Issue S.184 decision letters as part of the homelessness assessment process.
  • Support applicants by coordinating services in line with PHPs.
  • Attend multi-agency meetings such as discharge planning and MAPPA.
  • Maintain accurate, GDPR-compliant records of all casework activities.



THE CANDIDATE:
The ideal candidate will have prior experience in homelessness casework, specifically with vulnerable individuals leaving institutional settings. We're looking for someone with:

  • Strong knowledge of welfare, homelessness, and housing legislation.
  • Proven experience in delivering excellent customer service within a homelessness service.
  • Experience in managing complex cases within a legislative framework.
  • Knowledge of safeguarding best practices, including policy and legislation.
  • Effective communication skills for working with multiple stakeholders.



THE CONTRACT:

  • Hours: 35 hours per week, 9-5 Monday to Friday
  • Duration: 3-month contract
  • Pay Rate: £22.00 - £23.33 per hour LTD / £18.76 - £19.89 PAYE, inclusive of holiday



HOW TO APPLY:
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail.
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!