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Service Manager - HMP Lowdham

Job Description

Service Manager


LOCATION: HMP Lowdham Grange
CONTRACT TYPE: Permanent
HOURS: 37.5 per week (Mon-Fri)

Mission:

Empowering older individuals in the Justice system through advocacy, peer support, and targeted interventions, promoting independence, resilience, and well-being.

Purpose:

Manage the team at HMP Lowdham Grange and coordinate the Buddy Support Worker programme, training prisoners to support others with health and social care needs.

Responsibilities:

  • Leadership & Management: Foster a positive culture, set a clear vision, and maintain a strong team.

  • Service Delivery: Ensure well-being, provide person-centred activities, and maintain records.

  • Collaboration: Engage with internal teams, external stakeholders, and promote a positive work ethic.

  • Strategic Contributions: Support service growth, advocate for development, and report progress.

  • Compliance: Ensure adherence to safety, risk, and safeguarding requirements.

Person Specification:

Essential:

  • A-level, DipSW, or NVQ Level 3

  • Teaching/training qualifications (or willingness to obtain)

  • Experience working with older individuals or those in the Criminal Justice System

  • Strong communication and IT skills

Desirable:

  • Degree or relevant qualification

  • Knowledge of voluntary sector, offender management strategies, and business development

Additional Qualities:

  • Valid driving license and vehicle access

  • Strong teamwork and independent work capabilities

  • Resilience under pressure and deadline management

  • Understanding of challenges faced by older prisoners and prison leavers

If interested please apply or contact Oliver Jefferson on 01772 208962 or oliver.jefferson@servicecare.org.uk