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Senior SEND Case Officer

Job Description

Service Care Solutions are looking for a Senior SEN Case Officer to work within Camden Council on a 3-month contract.

Location: Camden

Role/Responsibilities:

  • Overseeing the timeliness of decisions re transport eligibility and providing evidence for any transport appeals.
  • Effective collection of data and information to respond to complaints, enquiries, SENDT appeals within statutory or agreed timescales.
  • Additional responsibility for agreed area for example Annual Review processes, Tribunals, case officers or other agreed defined area.
  • To contribute to the ability of the local area to effectively identify and meet the needs of and improve outcomes for children and young people with SEND.
  • To implement systems and processes that promote person centred planning, upholding the principles of the SEND Code of Practice 2015.
  • To minimise anxiety for parents/carers of children and young people through excellent, timely and transparent clear communication about statutory processes.
  • To lead the team to achieve deadlines reviewing roles and providing access to workforce development.
  • To contribute to the local authority's approach to equitable distribution of resources and funding for children with SEND within resources available.
  • To use data to inform provision planning and joint commissioning of services.
  • Involve parents, carers and young people in the development of systems and evaluation of services.
  • To work together with colleagues to promote staff well-being and ensuring appropriate work life balance.
  • To contribute to meeting the aims and addressing the priorities in the Camden plan.

Knowledge/Experience

  • Experience of leadership and management building a confident and effective workforce.
  • Experience of promoting inclusive practice and a good understanding of the implications for settings and SEND support services.
  • A thorough up-to-date knowledge of relevant legislation, statutory guidance and SEND procedures.
  • Demonstrable commitment to person centred and outcome focused action.
  • Excellent communication and listening skills with the ability to present complex information to a wide range of audiences.
  • Ability to develop highly effective and positive working relationships with people with a wide range of perspectives.
  • Experience of writing and presenting policy and strategy and recommending appropriate future action.
  • Ability to identify effective performance measures and evaluate service impact on the quality of delivery.
  • Ability to prioritise, manage and monitor complex budgets.
  • Ability to use ICT systems.
  • The ability to work under pressure, to meet deadlines and to work flexibly to meet the demands of the service.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.