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Senior Payroll Officer

Job Description

Job Title: Senior Payroll Officer
Location: Avon and Somerset Constabulary Police HQ
Contract: Full-time
Pay Rate: £19 per hour
Recruitment Agency: Service Care, recruiting on behalf of Avon and Somerset Constabulary
Contact Information:

  • Phone: 01772 208962
  • Email: Lewis.Ashcroft@ServiceCare.org.uk


Job Overview:
Service Care is recruiting for a Senior Payroll Officer to join the Avon and Somerset Constabulary's payroll team. The successful candidate will support the Payroll & Pensions Manager in delivering a high-quality payroll and pension service. This role requires a subject matter expert who can provide advice on a wide range of payroll and pension issues, while also supervising Payroll Officers and ensuring compliance with statutory regulations.
Key Responsibilities:

  • Payroll and Pension Support: Assist in the efficient delivery of payroll and pension services in compliance with processes, policies, and legislation.
  • Project Leadership: Lead and support various projects, ensuring payroll and pension advice is provided to enhance service delivery across the Constabulary.
  • Compliance and Reporting: Ensure compliance with all pension and statutory regulations, including accurate reporting and auditing.
  • Process Review and Maintenance: Continuously review and maintain payroll controls to ensure accuracy, especially before BACS transmission.
  • Exception Reports and Queries: Handle exception reports after pay runs and resolve anomalies or queries promptly, maintaining service quality in accordance with agreed working practices.
  • Policy Interpretation: Provide support to the payroll team by interpreting statutory maternity, paternity, and adoption regulations for staff and officers.
  • Collaboration: Work closely with HR, Finance, and other stakeholders to ensure interdependencies between business areas are considered, especially in relation to compliance with legislation, policies, and payroll software solutions.


Experience and Qualifications:


  • Essential:
    • Proven experience in end-to-end payroll processing, delivering high-quality, customer-focused services.
    • Experience resolving complex payroll issues while ensuring compliance with statutory regulations.
    • Strong communication skills (both written and verbal) with the ability to manage competing deadlines and adapt positively to change.
    • Excellent administration skills and attention to detail, particularly in managing data and information.
    • Proficiency in using computer software, including HR/Payroll or ERP solutions.

  • Desirable:
    • Experience with public sector pension schemes.
    • Knowledge of system implementation.
    • Understanding of police officer regulations and police staff terms and conditions.


How to Apply:
If you have experience in payroll processing and are looking for a challenging role within the public sector, we would love to hear from you. Contact Lewis Ashcroft at Service Care for more details or to apply:

  • Phone: 01772 208962
  • Email: Lewis.Ashcroft@ServiceCare.org.uk