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Scheme Manager

Job Description

Scheme Manager
Hatfield
Temporary
Full Time
Are you passionate about supporting older people to live independently and thrive in their homes? We are seeking a dedicated Scheme Manager in Hatfield for a rewarding temporary position.
THE ROLE
As a Scheme Manager, you will play a pivotal role in promoting the well-being and independence of residents while ensuring exceptional housing support services are delivered. Key responsibilities include:

  • Encouraging residents to maintain their independence through tailored housing support services.
  • Providing comprehensive administrative support, including producing letters and notices, managing invoices, and recording data.
  • Responding to customer queries and complaints, offering guidance and advice via telephone and face-to-face interactions.
  • Supervising contractors and overseeing works to ensure quality service delivery.
  • Ensuring compliance with all legislative and regulatory requirements related to housing services.
  • Supporting property resales and other related administrative functions.
  • Managing sensitive and confidential information effectively.

THE CANDIDATE
The ideal candidate will have previous experience in a similar role, particularly working with older people in a supportive capacity. You should also demonstrate:

  • Strong communication and customer care skills.
  • Experience in resident involvement or customer participation activities.
  • The ability to effectively organize and prioritize multiple tasks.
  • A proven track record of problem-solving in a housing or support environment.
  • A good understanding of the services available to support older residents and their key needs.

THE CONTRACT

  • Temporary ongoing - 3-6 months
  • The pay rate for this role is £17.70 per hour LTD company rate. The PAYE equivalent is £15.09 per hour, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!