Service Care Solutions are seeking a dynamic and motivated Markets & High Street Officer to manage the day-to-day operations for our client in South Wales. This is an exciting opportunity to play a key role in improving occupancy levels, enhancing customer experience, and increasing footfall through events and marketing initiatives.
Key Responsibilities:
- Manage the daily opening, closing, and security of the market, including alarm settings.
- Supervise and coordinate rotas for a team of two market staff.
- Oversee cleanliness, waste management, and maintenance of the market premises.
- Monitor and manage stallholder licenses and tenancy agreements.
- Handle stall lettings, applications, and communication with traders.
- Organise events and promotional activities to drive market footfall.
- Act as the first point of contact for trader queries and complaints.
- Ensure compliance with health and safety regulations and best operational practices.
- Maintain accurate records, including stallholder details and meter readings.
- Monitor energy usage to ensure efficiency.
- Engage with local businesses and support economic growth initiatives.
What We are Looking For: Essential:
- Experience in a customer-focused, business-supportive environment.
- Strong organisational and communication skills.
- Ability to work independently and manage competing priorities.
- Proficiency in Microsoft Office, particularly Excel.
- First Aid and Lifting & Handling certification (or willingness to train).
- Willingness to work weekends and occasional out-of-hours.
- Full UK driving license.
Desirable:
- Experience in event planning and marketing.
- Previous supervisory experience in a retail or market environment.
- Welsh language proficiency.
Why Join our Client?
- Be a key player in the revitalisation of Pontypool’s markets and high street economy.
- Work in a dynamic, community-focused environment.
- Opportunities for professional development and training.
- Competitive salary and benefits package.
If you are proactive, community-minded, and ready to make a tangible impact on Pontypool’s economic landscape, we want to hear from you!
How to Apply Submit your CV detailing your suitability for the role to prakash.panchani@servicecare.org.uk or call Prakash today on 01772 208967.
