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People Services Administrator

Job Description

Job Advertisement: People Services Centre Administrator


Location: Gloucestershire (flexible within county locations as required)




Role Overview We are seeking a dedicated People Services Centre Administrator to join our team and provide critical support for a variety of HR functions. As the first point of contact for HR-related enquiries, you will play a key role in delivering proactive and responsive administrative and advisory services.




Key Responsibilities

  • HR Administration: Deliver support across payroll, pensions, and recruitment processes, ensuring accuracy and timeliness.
  • Policy Guidance: Provide advice to managers and staff on routine HR activities, in line with organisational policies and practices.
  • Data Management: Input, manage, and retrieve data from IT systems, ensuring compliance with data protection regulations.
  • Process Improvement: Identify opportunities for enhancing policies, procedures, and working practices.
  • Stakeholder Liaison: Build and maintain effective relationships with service providers and external stakeholders.
  • Auditing & Reporting: Assist with audit functions and provide management information, including staff-related data for distribution.
  • Confidentiality: Handle sensitive and personal information discreetly and professionally.



Experience & Skills Required


  • Essential Criteria:
    • Demonstrable HR administration experience, including payroll.
    • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
    • Knowledge or experience with HR systems such as SAP, OPAS, or ICAS.
    • Strong interpersonal skills with effective written and verbal communication.
    • GCSE Grade C (or equivalent) in English Language and Mathematics.

  • Desirable Attributes:
    • Adaptability to handle high volumes of work and conflicting priorities.
    • Methodical approach to managing information with attention to detail.
    • Ability to maintain motivation and resilience under pressure.
    • Familiarity with current and emerging HR trends.



Competencies

  • Resolute, Compassionate, and Committed: Emotionally aware, maintaining professionalism under pressure.
  • Inclusive Leadership: Collaborative approach to working with diverse teams.
  • Intelligent, Creative, and Informed Policing: Innovative and open to new ideas.



For more information or to apply please contact Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.