Job Advertisement: People Services Centre Administrator
Location: Gloucestershire (flexible within county locations as required)
Role Overview We are seeking a dedicated People Services Centre Administrator to join our team and provide critical support for a variety of HR functions. As the first point of contact for HR-related enquiries, you will play a key role in delivering proactive and responsive administrative and advisory services.
Key Responsibilities
- HR Administration: Deliver support across payroll, pensions, and recruitment processes, ensuring accuracy and timeliness.
- Policy Guidance: Provide advice to managers and staff on routine HR activities, in line with organisational policies and practices.
- Data Management: Input, manage, and retrieve data from IT systems, ensuring compliance with data protection regulations.
- Process Improvement: Identify opportunities for enhancing policies, procedures, and working practices.
- Stakeholder Liaison: Build and maintain effective relationships with service providers and external stakeholders.
- Auditing & Reporting: Assist with audit functions and provide management information, including staff-related data for distribution.
- Confidentiality: Handle sensitive and personal information discreetly and professionally.
Experience & Skills Required
Essential Criteria:- Demonstrable HR administration experience, including payroll.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge or experience with HR systems such as SAP, OPAS, or ICAS.
- Strong interpersonal skills with effective written and verbal communication.
- GCSE Grade C (or equivalent) in English Language and Mathematics.
Desirable Attributes:- Adaptability to handle high volumes of work and conflicting priorities.
- Methodical approach to managing information with attention to detail.
- Ability to maintain motivation and resilience under pressure.
- Familiarity with current and emerging HR trends.
Competencies
- Resolute, Compassionate, and Committed: Emotionally aware, maintaining professionalism under pressure.
- Inclusive Leadership: Collaborative approach to working with diverse teams.
- Intelligent, Creative, and Informed Policing: Innovative and open to new ideas.
For more information or to apply please contact Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.