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Office Operations Manager

Job Description

Job Title: Office Operations Manager
Location: North West London, NW4
Salary: £27,500 - £40,000
Employment Type: Permanent
Benefits: 21 days holiday, Pension, WFH flexibility
About the Role:
We are seeking a proactive and organised Office Operations Manager to support the daily operations of our London office. In this role, you'll ensure a smooth, efficient, and welcoming workplace, overseeing administrative processes, HR functions, and operational systems. This position is entirely office-based in North West London, close to excellent transport links (Northern Line, Thameslink, North Circular, M1).
Key Responsibilities:
Office Management

  • Supervise daily office activities, maintaining a productive and positive environment
  • Oversee office equipment (photocopier, coffee machine, etc.) and coordinate repairs as needed
  • Manage office supplies inventory, procurement, and maintain office keys and equipment
  • Act as the primary contact with IT providers
  • Handle incoming/outgoing post and maintain the generic email mailbox
  • Ensure office health and safety standards are met

HR Support

  • Manage onboarding, offboarding, and maintain employee records
  • Assist with HR policies, and act as a contact point for staff queries
  • Coordinate employee benefits, leave, and payroll administration
  • Maintain confidentiality and handle sensitive information professionally

Technical & Miscellaneous

  • Liaise with insurance providers and perform file checks for data accuracy
  • Provide administrative support to the company directors (e.g., calendar management, travel arrangements)
  • Support the Operations Director with project tasks as needed

The Ideal Candidate:

  • Previous experience in a similar role
  • Strong organisational and problem-solving skills
  • Exceptional attention to detail, with proficiency in Microsoft Office, especially Word and Excel
  • Excellent communication and interpersonal abilities
  • Ability to handle confidential information with professionalism
  • Familiarity with HR practices and UK employment law (preferred)

Must-Haves:

  • Organised and quick-thinking, with a proactive approach
  • Technically competent with a strong administrative background

Why Join Us?
Join a growing company in a critical role that offers room for development. With a friendly work environment and the opportunity to make a tangible impact, this position will appeal to someone eager to bring structure and efficiency to our operations.