Service Care Solutions are seeking a reliable and customer-focused Driver/Fitter to join a Two-Man Crew responsible for distributing, fitting, and collecting complex medical equipment to members of the public. This role goes beyond deliveries: you will play an integral part in improving lives by providing essential equipment with care and professionalism.

In this rewarding role, you will demonstrate initiative by supporting health colleagues, making low-level decisions on equipment distribution and fitting, and ensuring a seamless experience for service users.

Your Key Responsibilities will include:

• Deliver and fit complex medical equipment across the region while providing excellent customer service.
• Make informed decisions regarding equipment distribution and fitting, amending plans where necessary and providing feedback.
• Accurately complete all delivery, fitting, and collection paperwork to the required standard.
• Operate handheld scanners correctly to ensure accurate records.
• Carry out daily vehicle safety checks, including fluid levels, tyre pressure, and cleanliness.
• Load and unload vehicles safely and efficiently while adhering to road safety and load-carrying standards.
• Agree delivery schedules with the transport admin team and identify the most effective routes.
• Maintain service KPIs for planned deliveries and collections.
• Ensure returned equipment is booked back and stored appropriately.
• Assist with warehouse operations as required.

Requirements

• Physically fit to safely lift and carry equipment.
• Full UK Driving Licence required.
• Enhanced DBS disclosure required.
• Uniform to be worn daily, with a professional attitude and appearance expected.

What We're Looking For:

• Multi-drop van delivery, collection, and fitting experience.
• Previous experience working with people with complex needs.
• Customer-facing experience.
• Familiarity with warehouse operations and delivery schedules.

• Problem-solving skills and the ability to think on your feet.
• Strong geographical knowledge of the local area.
• Effective communication and excellent driving skills.
• Ability to operate handheld scanners and organise paperwork accurately.
• Awareness of transport systems and infrastructure requirements.

• Empathetic and understanding of the needs of people with disabilities and older individuals.
• Calm, reliable, and professional under pressure.
• Adaptable to changing business demands.
• Punctual, flexible, and committed to providing a high standard of service.

• Full UK Driving Licence.
• GCSEs in English and Mathematics (Grade 9-4 or equivalent).
• Willingness to undertake relevant training and personal development.

To apply for this role or to get more information, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.