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L&D Assistant

Job Description

Job title: Learning and Development Assistant
Location of the job: Sevenoaks, Kent
Contract type: Temporary Ongoing
Weekly hours: 37.5
Working hours and breaks:Hybrid Working
Start date: ASAP
Pay: £14.70

Role Overview:
We are seeking a highly organized and detail-oriented Learning & Development Administrator to join our team. This role is crucial in ensuring the smooth administration of our learning system, supporting our employees' development, and enhancing the overall onboarding experience. You will manage the day-to-day operations of our Learning & Development (L&D) function, providing first-line support for queries and ensuring the efficient administration of our induction process for new starters.



Key Responsibilities:

  • Learning System Administration: Oversee the daily operations and maintenance of our learning management system, ensuring that courses and provider details are up to date and accessible to all employees.
  • First-Line Support: Provide timely and effective first-line support for L&D-related queries, resolving issues where possible and escalating more complex matters as needed.
  • Induction Process Management: Efficiently administer the West Kent L&D induction process to guarantee that all new starters have a positive and supportive experience from the outset.
  • Budget Monitoring: Track and monitor all L&D budget expenditures, process invoices, and promptly address any concerns or discrepancies that may arise.


Qualifications & Skills:

  • Organizational Skills: Exceptionally organized with the ability to manage multiple tasks in a fast-paced environment.
  • Technical Proficiency: Proficient in Microsoft Word and Excel, with the ability to effectively utilize internal systems.
  • Administrative Expertise: Demonstrated experience in providing comprehensive administrative support to both customers and colleagues.
  • Customer Service: Strong ability to deliver an effective and responsive service to all stakeholders.


Additional Information:

  • Agency Process: Agencies may contact the recruiting manager for role clarifications. CVs should be sent directly to the recruiting manager, who will review and shortlist candidates. Shortlisted candidates may be interviewed, and the agency representing the preferred candidate will be notified to arrange the first day. All other agencies will be informed once the position is filled.
  • Budget Authorization: This role includes budget monitoring responsibilities, as authorized by James Pope on 02/09/24.

This position offers an exciting opportunity to make a significant impact on the learning and development experiences of our team members. If you have the required skills and experience, we encourage you to apply.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Adam at Service Care Solutions on 01772 208 966 or send an E-Mail to Adam.Pearce@servicecare.org.uk