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Housing Support Worker (London, SW8)

Job Description

Housing Support Worker
London, SW8 4LT
3 Months

35 hours
£15.45 LTD / £13.17 PAYE (inc hol)

A National Charity is looking for a dedicated Housing Support Worker to join their team in London, SW8, providing housing-related support to service users while managing tenancies effectively.


THE ROLE As a Housing Support Worker, you will provide tailored support to individuals, helping them sustain tenancies, access essential services, and work towards independent living. Key responsibilities include:

  • Managing a caseload of 5-6 service users per week, ensuring clear and accurate record-keeping.
  • Supporting clients with housing and welfare benefit claims to maximize rent collection and minimize arrears.
  • Addressing maintenance issues in properties and following up as required.
  • Working closely with probation services, GPs, mental health teams, and other support agencies.
  • Developing and implementing effective support and safety plans, ensuring progress is recorded and reviewed.
  • Assisting service users in developing life skills, including domestic tasks and independent living skills.
  • Ensuring compliance with tenancy and support agreements, taking appropriate action in cases of non-compliance.

THE CANDIDATE The ideal candidate will have previous experience in a similar housing support role, working with vulnerable individuals. You will also have:

  • Experience in tenancy sustainment and housing management.
  • Knowledge of welfare benefits and rent collection processes.
  • The ability to build effective relationships with external agencies and service users.
  • Strong organizational skills and the ability to keep detailed and accurate records.
  • A proactive approach to resolving housing-related issues and supporting service users towards independence.

THE CONTRACT
  • 35 hours per week, Monday to Friday, 9 AM – 5 PM
  • 3-month contract, with potential for a temp-to-perm opportunity
  • £15.45 per hour (LTD) / £13.17 per hour (PAYE, inclusive of holiday pay)

HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!