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Housing Support Worker (Female)

Job Description

Housing Support Worker (Female)
Oxford
Young Parents' Service
12 Weeks, Temp to Perm
35 Hours per week
£16.50 to £19.97 LTD / £14.07 to £17.02 PAYE (inc hol)

Are you passionate about making a difference in the lives of young people? This role is a fantastic opportunity to support young parents and help them on their journey toward independent living.

THE ROLE
As a Housing Support Worker, you will provide essential support to young parents, helping them maintain their tenancies and achieve personal goals.
Responsibilities include:

  • Promote independence and choice as a keyworker to residents
  • Conduct health and safety checks and report maintenance issues
  • Assess new tenants and allocate rooms based on procedures
  • Provide advice on tenancy management and housing benefits
  • Ensure room checks, void procedures, and minimal void periods
  • Conduct risk assessments and liaise with partner agencies
  • Facilitate user participation and informed decision-making


THE CANDIDATE
We are looking for someone with previous experience in a customer-facing role and a genuine desire to help young people.
The ideal candidate will have:

  • Experience motivating individuals with complex issues such as substance misuse or mental health challenges
  • Awareness of safeguarding processes
  • Knowledge of housing benefits, Universal Credit, and local support agencies
  • Ability to assess and manage risk effectively
  • Excellent communication and organisational skills
  • You will need a driving license and access to a vehicle for work purposes.


THE CONTRACT

  • 35 Hours Per Week, 09:00 to 17:00 (On-Call rota, phone only, unless an emergency)
  • 12 Weeks, Temp to Perm
  • Pay range: £16.50 to £19.97 per hour LTD / £14.07 to £17.02 per hour PAYE (inclusive of holiday)


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!