Back to Job Search

Housing Support Worker

Job Description

Housing Support Worker
Hereford
Domestic Abuse Focussed Housing Service
3 Month Contract
20 Hours
£17.39 LTD / £14.83 PAYE (inc hol)
Are you passionate about supporting survivors of domestic abuse? This is a fantastic opportunity to join a highly respected Housing Association providing floating support services in Hereford.

THE ROLE
We are looking for a dedicated female Housing Support Worker to deliver high-quality, trauma-informed, person-centred support to survivors of domestic abuse in the community.
  • Manage a caseload of clients living in temporary accommodation, supporting move-on to safe, permanent housing
  • Deliver one-to-one and group-based support around safety, wellbeing, finances, and independence
  • Conduct regular drop-ins across safe community spaces (e.g., housing departments, children’s centres)
  • Develop and maintain tailored support plans and risk assessments
  • Promote co-production, encouraging service users to shape and evaluate the service
  • Liaise with external agencies to ensure joined-up, multi-agency support
  • Support clients to access welfare benefits, legal support, and mental/physical health services

THE CANDIDATE
You will have previous experience in a similar role, supporting vulnerable individuals—especially those affected by domestic abuse.
  • Proven experience managing a complex caseload with a strong outcomes focus
  • Skilled in risk assessment, safety planning, and safeguarding procedures
  • Understanding of the effects of trauma and the dynamics of domestic abuse
  • Able to work collaboratively with agencies like mental health teams, IDVAs, and local authorities
  • Full UK driving licence and access to a vehicle for work is essential

THE CONTRACT
  • 20 Hours Per Week (days and hours flexible to suit candidate)
  • Home-based role, with travel around Hereford to provide support
  • 3 Month Contract, covering permanent recruitment process
  • The pay for the role is £17.39 per hour LTD company rate. The PAYE equivalent is £14.83 per hour, inclusive of holiday

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!