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Housing Support Worker

Job Description

Housing Support Worker
Bournemouth & Poole
Temporary Accommodation
12 Week Contract
35 Hours
£17.45 LTD / £14.88 PAYE (inc hol)

We have an exciting opportunity for a Housing Support Worker to join a fast-paced service supporting individuals within temporary accommodation

THE ROLE
As a Housing Support Worker, you will provide flexible, person-centred support to clients in temporary accommodation, helping them transition to independent living. Key responsibilities include:

  • Managing a caseload of 10+ clients across 3-4 properties within Bournemouth & Poole.
  • Conducting risk assessments and support planning in collaboration with probation and other agencies.
  • Supporting clients with housing-related matters, including welfare benefit claims and tenancy sustainment.
  • Monitoring safeguarding concerns, escalating and reporting as required.
  • Ensuring properties are well-maintained by reporting repairs and conducting inspections.
  • Encouraging independent living skills, assisting with move-on plans, and reducing reoffending risks.
  • Maintaining accurate case records, reporting on client progress, and ensuring compliance with policies.


THE CANDIDATE
We are looking for an experienced support professional with a background in housing, criminal justice, or social care. You must have:

  • Experience working with vulnerable adults with complex needs, including substance misuse and mental health issues.
  • Knowledge of support planning, risk management, and safeguarding procedures.
  • Strong partnership-working skills, with the ability to liaise with external agencies such as probation and social services.
  • A Full UK Driving Licence and Business Insurance (mileage claimable).
  • The ability to work independently and manage a caseload effectively.


THE CONTRACT

  • 40 working hours per week (35 paid, 5 unpaid lunch).
  • Rotational shifts: Early (8am-4pm) & Late (2pm-10pm), with occasional Saturday shifts (Monday off in lieu).
  • 12-week contract with the potential for extension.
  • £17.45 per hour (LTD) / £14.88 per hour (PAYE, inc. holiday pay).


HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!