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Housing Support Team Leader

Job Description

Housing Support Team Leader
Bethnal Green
3 Months
40 Hours
£17.88 LTD / £15.24 PAYE (inc hol)
A Housing Association in East London are seeking a dedicated Housing Support Team Leader to join their team in Bethnal Green, overseeing the support provided to vulnerable residents and ensuring the highest quality of service.

THE ROLE
As a Housing Support Team Leader, you will play a vital role in ensuring the smooth operation of the service, managing staff, and supporting residents within a psychologically informed environment.
  • Oversee the day-to-day operational support within the service and work closely with the Service Managers to drive service improvement
  • Manage and support the Night Team and Enhanced Housing Officer, ensuring effective supervision, coaching, and training
  • Ensure the service remains compliant with CQC regulations and contract requirements
  • Support residents in stabilising their substance use and progressing toward independent living
  • Respond to incidents and health & safety concerns using risk management procedures
  • Build and maintain professional relationships with external stakeholders and community partners
  • Assist in managing the service budget in line with financial policies

THE CANDIDATE
The ideal candidate will have previous experience in a similar Housing Support or Team Leader role, with a strong background in working with vulnerable individuals.
  • Experience managing or supervising staff within a housing or support setting
  • Strong understanding of substance misuse, trauma, and complex needs
  • Knowledge of CQC regulations and best practices in supported housing
  • Ability to manage rotas, budgets, and staffing resources effectively
  • Excellent communication and IT skills, with the ability to prepare reports and case studies

THE CONTRACT
  • 40 Hours Per Week (Rota, Early / Late Shifts - 8-4/2-10 - and some weekends)
  • 3 Month Contract
  • The pay for the role is £17.88 per hour LTD company rate. The PAYE equivalent is £15.24 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!