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Homeless Support Worker

Job Description


Housing Support Worker
Bow (E3)
Homelessness & Mental Health focused Homelessness Service
12 Weeks
40 Hours
£15.70 LTD / £13.38 PAYE (inc hol)

Are you experienced in homelessness and mental health support? This Housing Support Worker role in Bow (E3) offers a chance to make a real difference by supporting individuals to stabilise their lives and prepare for independent living.

THE ROLE
You will support homeless individuals with mental health and substance abuse challenges, helping them access appropriate services.

  • Create a safe and psychologically informed environment
  • Conduct assessments and develop user-led support plans
  • Provide high-quality support with life skills and appointments
  • Manage a caseload of key clients, including those with complex needs
  • Facilitate group activities
  • Liaise with internal and external partners
  • Monitor and report incidents, ensuring compliance with Health and Safety



THE CANDIDATE
The ideal candidate will have experience in a similar role within homelessness and supported housing services.


  • Experience working with individuals with substance misuse and challenging behaviour

  • Ability to handle emergency situations calmly

  • Understanding of safeguarding, health and safety, and personal care needs

  • Ability to assess risks and create user-led support plans

  • Knowledge of mental health, substance misuse, and service user involvement


THE CONTRACT
40 Hours Per Week, Early & Late Shifts on 7-day Rota - 8:00 to 16:30 / 13:30 to 22:00
12 Weeks, potential extension or perm
The pay range for the role is £15.70 per hour LTD company rate. The PAYE equivalent is £13.38 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!