Service Care Solutions have an exciting opportunity for an experienced Ground Maintenance Operative to work with a client we are working with in Worcester.

Our client are a Housing Association, and based out of Worcester you will be working a 37 hour working week, carrying out the below duties:

• Undertaking gardening, garden clearance and/or grounds maintenance for a range of properties in accordance with service specification and works schedule
• Undertaking seasonal external maintenance work such as hard landscaping or fencing repairs
• Supporting the neighbourhoods team to manage our estates to the highest standards and to the satisfaction of customers
• Supporting the sustainability of neighbourhoods by maintaining high standards of presentation
• You need to deliver excellent services to customers and work to achieve performance targets and high levels of customer satisfaction

Responsibilities

• Work as part of a team delivering gardening services for properties and for other landlords, to agreed timescales and specifications.
• The gardening work includes grass cutting, clearance, planting, weeding and maintenance of shrub areas using appropriate hand tools and mechanical horticultural appliances
• Undertake external maintenance work such as slab repairs and fencing, within agreed timescales
• Make use of modern technology to support the delivery of the role on a mobile basis. using any equipment provided to minimise risks such as alarms and trackers
• Work proactively to present schemes to the best standards possible
• Be mindful of the opportunities for consistently delivering improved value for money supporting the Estate Services Manager to ensure the service is competitive and viable
• Deliver excellent customer service, responding to customer enquiries positively and politely, ensuring that enquiries are passed to relevant colleagues for a response where necessary
• Work collaboratively with your team and with colleagues across the association to share information; implement best practice and continuously improve service
• Compile accurate and relevant performance or completion information when required for the team manager
• Work to achieve performance targets, identifying barriers to achieving these targets
• Ensure that health and safety considerations are central to all work activities.
• Attend health and safety training or briefing as required
• Ensure that personal protective equipment is used appropriately; equipment is well maintained; COSHH requirements are complied with and work is carried out in a safe manner
• Follow appropriate safeguarding training
• Seek continuous improvement in the quality and delivery of services to customers including developing your own skills, knowledge and experience
• All work to be undertaken in line with policies and procedures, including Health and Safety, Customer Involvement, Equality and Diversity and Safeguarding
• Undertake any other duties commensurate with this post as reasonably requested by the Team Leader (Grounds Maintenance)

Requirements:

• Previous Ground Maintenance experience.
• Be able to work outside in all weathers.
• Physically fit due to ground conditions.
• Hold a Full UK Driving License

Working hours:

• Monday to Friday 7am till 3pm and be flexible to work alternate weekends.

For more information on this role, please contact Prakash on 01772 208967 or email prakash.panchani@servicecare.org.uk