Service Care Solutions have an exciting opportunity for an experienced Ground Maintenance Operative to work with a client we are working with in Worcester.
Our client are a Housing Association, and based out of Worcester you will be working a 37 hour working week, carrying out the below duties:
- Undertaking gardening, garden clearance and/or grounds maintenance for a range of properties in accordance with service specification and works schedule
- Undertaking seasonal external maintenance work such as hard landscaping or fencing repairs
- Supporting the neighbourhoods team to manage our estates to the highest standards and to the satisfaction of customers
- Supporting the sustainability of neighbourhoods by maintaining high standards of presentation
- You need to deliver excellent services to customers and work to achieve performance targets and high levels of customer satisfaction
Responsibilities
- Work as part of a team delivering gardening services for properties and for other landlords, to agreed timescales and specifications.
- The gardening work includes grass cutting, clearance, planting, weeding and maintenance of shrub areas using appropriate hand tools and mechanical horticultural appliances
- Undertake external maintenance work such as slab repairs and fencing, within agreed timescales
- Make use of modern technology to support the delivery of the role on a mobile basis. using any equipment provided to minimise risks such as alarms and trackers
- Work proactively to present schemes to the best standards possible
- Be mindful of the opportunities for consistently delivering improved value for money supporting the Estate Services Manager to ensure the service is competitive and viable
- Deliver excellent customer service, responding to customer enquiries positively and politely, ensuring that enquiries are passed to relevant colleagues for a response where necessary
- Work collaboratively with your team and with colleagues across the association to share information; implement best practice and continuously improve service
- Compile accurate and relevant performance or completion information when required for the team manager
- Work to achieve performance targets, identifying barriers to achieving these targets
- Ensure that health and safety considerations are central to all work activities.
- Attend health and safety training or briefing as required
- Ensure that personal protective equipment is used appropriately; equipment is well maintained; COSHH requirements are complied with and work is carried out in a safe manner
- Follow appropriate safeguarding training
- Seek continuous improvement in the quality and delivery of services to customers including developing your own skills, knowledge and experience
- All work to be undertaken in line with policies and procedures, including Health and Safety, Customer Involvement, Equality and Diversity and Safeguarding
- Undertake any other duties commensurate with this post as reasonably requested by the Team Leader (Grounds Maintenance)
Requirements:
- Previous Ground Maintenance experience.
- Be able to work outside in all weathers.
- Physically fit due to ground conditions.
- Hold a Full UK Driving License
Working hours:
- Monday to Friday 7am till 3pm and be flexible to work alternate weekends.
For more information on this role, please contact Prakash on 01772 208967 or email prakash.panchani@servicecare.org.uk
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