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Employability and Customer Service Tutor

Job Description

Job Description: Employability Tutor and Customer Service Tutor
Position: Employability Tutor / Customer Service Tutor
Location: Hayes or Richmond (either site)
Hourly Rate: £30 - £35
Contact: Lewis Ashcroft - lewis.ashcroft@servicecare.org.uk


1. Employability Tutor
Course Duration: 7 days
Working Hours: 9:30 AM - 3:00 PM (each day)
Client Group: Adults seeking employment
Responsibilities:

  • Deliver a structured, 7-day Employability course to adult job seekers.
  • Create engaging lessons to help learners improve their job search, application, interview skills, and general employability.
  • Ensure all sessions are accessible, informative, and align with course objectives.


Requirements:

  • Teaching Qualification (e.g., PTLLS, DTLLS, PGCE).
  • Assessor Qualification.
  • Experience in delivering employability courses or similar training to adults.


2. Customer Service Tutor
Course Duration: 6 days
Location: Hayes (UB3 3BB) or Richmond
Client Group: Adults seeking employment
Responsibilities:

  • Lead a 6-day Customer Service course aimed at preparing job seekers with essential customer service skills.
  • Develop lesson plans focusing on communication, problem-solving, and customer handling skills.
  • Foster a positive learning environment and support learners in their professional growth.


Requirements:

  • Teaching Qualification (e.g., PTLLS, DTLLS, PGCE).
  • Assessor Qualification.
  • Previous experience in customer service training or a related field.


For inquiries or to apply, please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk.