Join Walsall Council as a Brokerage Officer in Adult Social Care!
Are you passionate about making a difference in the lives of vulnerable adults? Do you have experience in health or social care and a talent for negotiation and communication? If so, we have the perfect opportunity for you!
Pay: £14.24 per hour
Location: Remote with occasional requirement to work onsite.
Hours: 37 hours per week, full time
This role will initally be a 3 month contract with a view to be extended.
Key Responsibilities:
- Negotiate Care Services: Work directly with care providers to secure the best possible care for our service users, ensuring timely and appropriate support.
- Build Positive Relationships: Develop strong connections with care providers, ensuring that care is delivered effectively and efficiently.
- Collaborate Across Teams: Serve as a vital link between social care teams, external providers, and commissioners, ensuring seamless service delivery.
- Monitor and Manage: Keep up-to-date with market conditions, manage referrals, and ensure all services are provided within budget and in compliance with contractual frameworks.
- Support and Escalate: Handle any concerns or capacity pressures, and escalate risks as needed to ensure the best outcomes for service users.
What We're Looking For:
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex issues clearly to a range of audiences.
- Experience: A background in health and/or social care is essential, with a good understanding of the Adult Social Care agenda and local care practices.
- IT Proficiency: Advanced IT skills, including experience working with multiple information systems and confidently handling data.
- Problem-Solving: The ability to make critical decisions under pressure and manage time effectively to meet challenging targets.
- Flexibility: A proactive approach with the ability to adapt to changing circumstances and work autonomously.
Qualifications:
- Evidence of higher education achievement in social care, health, or an equivalent field.
- Previous office experience and relevant qualifications (e.g., NVQ Level 2 or above).
If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.
Working with Service Care Solutions comes with many benefits, including:
- A specialist consultant within an experience and dedicated recruitment team
- Excellent rates of pay
- Payroll service twice a week
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
